The other day I was in deep conversation dengan my friend. We argue on is it necessary to put kpi on top of our own integrity.
I beria reject.
I asked him, katalah u buat apa saja boss u nak for the sake of to pleased them which eventually will lead u to better KPIs. Tapi at same time u kena tolak tepi believes u. Philosophy u. Integrity u. As human. Would u really feel better? Really really feel better?
For example, I nak jual produk. I know kalau I bukak semua cerita memang orang taknak beli produk I. Since KPI I being measured on banyak mana I jual this produk so I ended up goreng my client. Cerita yang best best je. Yes, I might sell a lot. Because I know I can convince people very well. But did this make me feel better? I am not being honest to myself to my clients. I did all this to save my own ass. Did I feel better?
Yeah we did argue on kita ni makan gaji je. Keje pun sebab nak duit bla bla bla. I must admit I can't stand this people. Bila I insist on bagitaw je baik buruk this produk and let client decide whether they want it or not, dia keeps on coming back to KPIs lah nanti boss bising lah. Nanti takde sales bla bla bla.
For god sake.
I would rather be go out and meet my clients. I would rather tell all the pros and cons. Of course I love this job. I love what I am doing. I won't be telling product which I would never bought for myself. But I still want to be realistic. This product do have flaws. But pros will always supersit the cons. No worries.
Close or not I really don't give a damn. I am satisfy just because I did want I believe right. Target is one thing. Without it we surely jadi headless chicken, takde direction. Agreed. Tapi semata nak meet this target I nak kena put aside what I believe right I doubt I will feel better sekalipun I meet my target. Pointless right. Especially bila you work ur ass out sampai beria goreng orang sekali untung semua dapat kat company.
Thanks but no thanks.